Customer Relation Management software development services | Tenderlake

Customer Relation Management software development services

Contract Value:
EUR 7M - 7M
Notice Type:
Contract Notice
Published Date:
03 May 2018
Closing Date:
01 June 2018
Location(s):
IE IRELAND
Description:

Tourism Ireland is seeking to appoint a Provider of systems integration services for its current and future marketing technology stack. The Provider will manage evaluation, acquisition, integration and establishment of marketing technology systems and services as required by Tourism Ireland. The Provider will act as a ‘smart customer’ on behalf of Tourism Ireland, evaluating and recommending appropriate marketing technology and services to meet Tourism Ireland’s business requirements and integrate effectively with existing platforms. The Provider will procure these systems on Tourism Ireland’s behalf, manage relationships with the platform supplier and act as platform champion within Tourism Ireland, managing delivery of training and support. The Provider will manage or deliver robust integrations of new marketing technology applications into the existing stack and be responsible for maintenance of these integrations.



Tourism Ireland is seeking to appoint a Provider of systems integration services for its current and future marketing technology stack. The Provider will manage evaluation, acquisition, integration and establishment of marketing technology systems and services as required by Tourism Ireland. The Provider will act as a ‘smart customer’ on behalf of Tourism Ireland, evaluating and recommending appropriate marketing technology and services to meet Tourism Ireland’s business requirements and integrate effectively with existing platforms. The Provider will procure these systems on Tourism Ireland’s behalf, manage relationships with the platform supplier and act as platform champion within Tourism Ireland, managing delivery of training and support. The Provider will manage or deliver robust integrations of new marketing technology applications into the existing stack and be responsible for maintenance of these integrations. Please refer to the documents attached for downloading for further information.

Download full details as .pdf
The Buyer:
Tourism Ireland Limited
CPV Code(s):
72212445 - Customer Relation Management software development services
72222100 - Information systems or technology strategic review services
72222200 - Information systems or technology planning services
72223000 - Information technology requirements review services
72227000 - Software integration consultancy services
72267100 - Maintenance of information technology software