The object of the contract is to ensure and coordinate holistic and consistent layer (2) 3 infrastructure operation via several service providers in-house LAN, WLAN, data center, WAN, mobile communications and cloud services, supporting internal IT operations as 1st, 2nd and 3rd level support, operation of the digital platform as a modern, fully integrated development and operating environment for Kubernetes/docker-based micro-services, as well as the development of applications and micro-services on the digital platform and application operation of the applications of the Stadtwerke Leipzig Group (Stadtwerke Leipzig GmbH, Netz Leipzig GmbH and LAS GmbH). For lots 1 and 3, 1 framework contract partner should be bound, and 2 framework contract partners should be bound for lots 2 and 4.

Ensuring and coordinating a holistic and consistent layer (2) 3 infrastructure operation across multiple service providers, in-house LAN, WLAN, data center, WAN, mobile communications, cloud services, as well as continuous development in terms of security, performance and availability

- Support of approx. 15 locations

- Support of the central network infrastructure in all locations

- Connection of cloud/VPN/CDA services

Support for internal IT operations through

- Further development of the basic infrastructure as part of 3rd level operation

- Support within the 2nd level for standard incidents and standard changes

- 1st level support for ticket acceptance and on site directly at the user

The following services are part of this lot

• technical operation of the platform infrastructure

• Further development of the platform infrastructure

• Platform application monitoring and first-level technical support for all applications on the platform

The following services are part of this lot

• Development of applications/micro-services on the digital platform

• Application operation of applications/micro-services on the digital platform