Oslo's Municipal Undertaking for Social Service Buildings shall enter into framework agreement on service and maintenance on the company's lifts. The general objective with this agreement is to ensure operational stability through preventative work on our lifts, i.e. short possible downtime and fewest possible stoppages.

The service and maintenance service shall include:

— Follow-up of lift inspection reports;

— Reporting, advice and other customer follow-up;

— Inspection checks;

— Repairs;

— Modernisation (Mini competition from 300 000 NOK up to the limit 800 000 NOK);

— Modernisation assignments with a value above 800 000 NOK:

The contracting authority can use the contract to replace lifts and for major modernisations, but there is no obligation. The Municipal Undertaking for Social Services Buildings has a modernisation lag on lifts. In May 2016 the contracting authority applied to the city council for extra budget resources to modernise lifts. The city council handles all of the municipality's annual budgets before the start of each year. The extent is, with no obligation, estimated to 120 000 000 NOK in the contract period (30 000 000 NOK per annum) and there is great uncertainty regarding the amount, which depends on the resources granted by the politicians. The Contracting Authority retains the right to announce replacement of lifts and major modernisations in accordance with regular procurement regulations on Doffin/TED.

The framework agreement includes 164 lifts. Lifts will be added to or removed from the framework agreement during the contract period, i.e. some lifts that are currently in the claims period will be part of this contract and individual building may be removed from the contract due to sale, rehabilitation or demolition. New facilities that come into the framework agreement shall have verbatim terms, and will be priced alike with equivalent lift facilities that are already priced in the framework agreement.

The framework agreement is divided into 3 contracts:

— Contract 1 Nursing Homes: 51 lifts.

— Contract 2 Culture and care: 53 lifts.

— Contract 3 Nurseries: 63 lifts.