Dunea currently has one supplier for object security and surveillance services. The contract with this supplier is ending. With the conclusion of a new agreement for these two types of services, Dunea wants to guarantee continuity of service.
Additional objectives are:
a) maintain the basic security level;
b) increasing the number of successions achieved within the set arrival time;
c) appointing an overall foreman (and his replacement) from a Dunea location;
d) continuity in the knowledge assurance of the security officers;
e) good cooperation between the PAC (Private Alarm Center) and the surveillance service;
f) exploration of corporate social responsibility within this sector;
g) surveillance service must be able to be controlled by object security;
h) surveillance service will take over more follow-ups during the day from internal Dunea breakdown services.
See selection guide.