Description:

Multi-lot single-beneficiary (lot 1) and multi-beneficiary (lot 2) framework agreement with subsequent contracts, relating to the establishment and maintenance of a customer relationship center (CRC)

Establishment and maintenance of a customer relationship center (CRC).

On-premise customer relationship center tool: single-beneficiary

Establishment and maintenance of an on-premise customer contact center (CRC).

Establishment and maintenance of a customer contact center (CRC) Saas customers: multi-beneficiary

Establishment and maintenance of a customer contact center (CRC) Saas customers.

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The Buyer:

ACG-Synergies

CPV Code(s):

72000000 - IT services: consulting, software development, Internet and support