See II.2.4.

The Wallonia Picarde rescue zone is looking for an integrated solution for managing rescue operations in order to:

- receive and manage requests for interventions and reinforcements from among others an emergency call center 112, interveners in the area, another rescue area, a citizen ... These requests can be transmitted by a computer file of XML type, a telephone call, an electronic counter (e-locket), a radio communication;

- make proposals for sending means respecting the rules of the fastest adequate aid (AA + R) based on the intervention address, the type of intervention and the availability of human and material resources;

- alert human or material resources in an automated or manual manner by at least the following means: paging, SMS, SDS, public address (PA), computer interface, third-party mass alert system (via Webservice), smartphone application;

- manage the availability of human and material resources, both for professionals and for volunteers;

- recall available staff;

- support rescue operations;

- ensure the automatic and manual recording of data related to the intervention: timing of resources, quality and quantity of resources, personnel present, note of actions (handrail) of the dispatcher, of the head of operations;

- allow the drafting of an intervention report according to the model of the internal SPF by taking up the data previously recorded while ensuring a pre-established approval path;

- allow consultation, management and archiving of intervention reports;

- have the data necessary for statistical analyzes of the operational activity of the area;

- have a real-time supervision tool for the availability of resources in the area in a global manner, by post or by type;

- measure the availability of human and material resources;

- disseminate and display information intended for operational staff (sms, paging, display screens, web page ...).

[For information] The following are not the subject of this contract and are made available by the Zone de Secours Wallonie Picarde:

- client stations;

- on-board tablets;

- LCD TVs for remote display;

- the local area network (LAN) infrastructure of the aid stations;

- the internal VOIP infrastructure in the rescue zone;

- any TETRA communication equipment to be connected to the Astrid network;

- any network communication equipment to be connected to the Astrid infrastructure;

- public address equipment (PA) in aid stations.

I.1.2 Places of services

The list of service locations is given under the heading "III.3 Brief description of the operation of the Zone". This list is exhaustive at the time of the publication of this contract but may be subject to change.