Housing, Care and Support (HCS) is a business unit of One Housing. We manage a housing, care and support portfolio with a forecast turnover of 53 000 000 GBP in 2018/19. We are driven by the values of choice, innovation and quality that make a real difference to people’s lives.
All HCS staff must be trained to the highest possible standard in order to deliver the quality of care and support our residents and customers need. As our portfolio expands it is vital that we have the right training offer in place, both for all those new to One Housing Group and for existing staff. We are therefore seeking to appoint providers to a Framework Agreement who will work with us to deliver all aspects of our annual training programme across an expanding geographical area. The requirements are divided up into three lots and it is anticipated that a single supplier will be appointed to each lot.
The provision of mandatory training requirements for Housing Care and Support staff as part of the annual training programme in the areas of London, Kent and Essex, including but not limited to the following subjects:
— safeguarding,
— infection control,
— H&S,
— food hygiene,
— fire safety,
— first aid,
— medication,
— MCA and DoLS,
— role of the support officer,
— welfare benefits,
— managing violence and aggression,
— Breakaway techniques,
— customer service,
— alcohol dependency.
Whilst it is anticipated that the majority of the requirements will be planned in advance via the annual training programme, additional requirements may also arise during the year. The indicative numbers of staff requiring training are set out in the procurement documents.
The provision of mandatory training requirements for Housing Care and Support staff as part of the annual training programme in the areas of London, Kent and Essex, including but not limited to the following subjects:
— safeguarding,
— infection control,
— H&S,
— Food hygiene,
— fire safety,
— first aid,
— medication,
— MCA and DoLS,
— role of the support officer,
— welfare benefits,
— managing violence and aggression,
— breakaway techniques,
— customer service,
— alcohol dependency.
Whilst it is anticipated that the majority of the requirements will be planned in advance via the annual training programme, additional requirements may also arise during the year. The indicative numbers of staff requiring training are set out in the procurement documents.
The provision of the clinical training requirements under the annual training programme in all areas i.e. London, Kent, Essex, Oxfordshire, Hertfordshire and Bedfordshire, including but not limited to the following subjects:
— stoma,
— peg,
— catheter care,
— syringe driver,
— huntingtons,
— diabetes and insulin,
— brain injury awareness and rehabilitation.
Whilst it is anticipated that the majority of the requirements will be planned in advance via the annual training programme, additional requirements may also arise that during the year. Indicative numbers of staff requiring training are set out in the procurement documents.