The works to the high rise residential properties comprise the repair and maintenance of services installations within medium and high rise multi-storey residential properties and includes water supplies, dry risers, lightning conductors, communal laundries, landlord's electrical supplies and distribution, motor rooms, ventilation systems and emergency lighting systems and also work to pressure tanks, pumps, compressors and storage tanks.

The works to the low rise residential properties and care home units comprise the repair and maintenance of services installations within the communal areas of the properties and to the external fabric of the buildings and include water supplies, lightening conductors, communal laundries, landlords electrical supplies and distribution, ventilation systems, fire alarms, and emergency lighting systems.

The properties are a mixture of social rented and private properties for which New Gorbals Housing Association provide factoring services.