IT services: consulting, software development, Internet and support | Tenderlake

IT services: consulting, software development, Internet and support

Contract Value:
DKK 54M - 54M
Notice Type:
Contract Notice
Published Date:
30 June 2023
Closing Date:
09 August 2023
Location(s):
DK01 Hovedstaden (DK Denmark/DANMARK)
Description:
Tender of Contract for Development of Grant Payment System with subsequent operation, support, maintenance and further development.

The tender concerns the Contract for Development of Grant Payment System with subsequent operation, support, maintenance and further development.

The Danish Agricultural Agency is an agency under the Ministry of Food, Agriculture and Fisheries with approximately 1,400 employees. One of the Agency's main tasks is to pay agricultural subsidies in Denmark, primarily financed by the EU.

The tendered contract initiates with the development and delivery of a new Grant Payment System (TUS3) with subsequent operation, support, maintenance and further development.

Existing TUS1 has the following main processes, which must also be found in the new System:

• Finansbogholderi

•Payouts

• Tilbagebetalinger

•Guarantees

• External requirements

•Votes

Existing IT system TUS1 mainly includes the following technology areas:

• General Microsoft technologies

• Postgres SQL

• Oracle Database

• Oracle Client

• Oracle Linux Server

• Linux

• Docker

• .Net, ASP.net

•Once

• Entity Framework

• Angular Bootstrap

• HTML

• Javascript

• Octopus deploy

• ELK stack

• Rest API

• OpenVMS I64

• Navision XAL

• Oracle ODBC Gateway host

•Terminal server

In relation to the above technology areas, the contract will include the following main services:

A) Development and delivery of Grant Payment System (TUS3)

B) Transition Ind

C) Operation and Support

D) Maintenance

E) Commissioned services (further development and consultancy)

F) Cooperation with the Customer and third parties

Ad main virtue A):

The Supplier shall develop and deliver the Grant Payment System ("TUS3"). The system must generally support General ledger, Payouts, Repayments, Guarantees, External claims and Reconciliations. In this connection, a clarification phase will be carried out, followed by a Development phase, where TUS3 will be developed, tested and delivered.

Ad main virtue B):

The Supplier must complete Transition In, where the Supplier must carry out all activities necessary for the Supplier to take over responsibility for Operation, Support, Maintenance and Development of the System, as well as provide necessary environments for TUS3.

Ad hovedydelse C):

The Supplier shall provide operational and support services in relation to the IT system TUS3, including installations and upgrades, operation of databases and middleware, integrations and interfaces. Furthermore, the supplier must prepare operational documentation and maintenance thereof, monitoring, reporting, configuration management, system administration, execution of batch and job runs and compliance with the ITIL processes or equivalent, for the IT system TUS1/TUS3.

Ad hovedydelse D):

The supplier must provide maintenance of the IT system TUS3, including ongoing and preventive maintenance, including delivery of, necessary updates and adjustments, as well as necessary upgrades of the IT system TUS3 and the associated systems.

Ad hovedydelse E):

The Supplier must provide further development, including continuous adaptation as a result of changing legal requirements and adaptation to the Customer's needs, as well as implementation of major projects based on requirements specification from the Customer. Furthermore, the supplier must provide consultancy services in relation to the IT system TUS3.

Ad hovedydelse F):

The Supplier shall cooperate with the Customer and the Customer's other suppliers of the total IT infrastructure for the IT system TUS1 and TUS3, in connection with the development of the IT system TUS3 as well as operation and maintenance of the overall IT infrastructure for the IT system TUS3, including incident handling, handling of changes, service requests and service windows.

***

In addition, the Supplier must provide other services in relation to the options of the contract and transition out.

For further information, please refer to the tender material.

Download full details as .pdf
The Buyer:
Landbrugsstyrelsen
CPV Code(s):
48000000 - Software package and information systems
48100000 - Industry specific software package
48610000 - Database systems
72000000 - IT services: consulting, software development, Internet and support
72200000 - Software programming and consultancy services
72210000 - Programming services of packaged software products
72220000 - Systems and technical consultancy services
72232000 - Development of transaction processing and custom software
72250000 - System and support services
72253000 - Helpdesk and support services
72254000 - Software testing
72260000 - Software-related services
72267000 - Software maintenance and repair services
72268000 - Software supply services
72300000 - Data services
72420000 - Internet development services
72500000 - Computer-related services
72600000 - Computer support and consultancy services
72800000 - Computer audit and testing services
72900000 - Computer back-up and catalogue conversion services