The Office is undertaking a number of new initiatives in order to enhance its

services to citizens and to public bodies. One of these undertakings is to provide

a customer-centric, device agnostic content platform driven and influenced by

the needs and behaviours of an increasingly digital savvy customer base. The

Office is committed to pursuing an agenda of eGovernment, within which the

Content Management System will play an important role.

The Office wishes to provide a Content Management Platform which will ensure

that the provision and the maintenance of websites can be performed on a

standard platform. The current sites have a high level of interaction with the

public and traffic is expected to grow further as we develop new initiatives.

Additionally, the devices used to access our websites have also changed in line

with modern Internet browsing practices.

The Office will use its websites as a gateway to the organisation, providing a

single point of access for various stakeholder groups who are seamlessly

directed to information and functionality associated with their specific needs. The

primary or home page of a site will continue to act as a broadcast and general

information page. Users may be directed to a sub-site or portal area depending

on the stakeholder group to which they belong and their specific needs in

interacting with the Office.

This RFT is for the provision of a Web Content Management System (WCMS) to

manage and publish content to websites, intranet and future portal based

systems.