Procurement of system technology for the construction and operation of a tele-emergency doctor (TNA) system for the sponsoring community Borken, Coesfeld, Münster, Recklinghausen, Steinfurt and Warendorf. The core sponsor and location of the Telenotarztzentrale (TNAZ) is the Münster control centre.

The system technology to be procured and operated includes both the hardware and software for the TNAZ as well as for communication with the RTW crews. Approximately 170 rescue equipment are to be equipped in stages. The existing medical technology (e.g. patient monitor) must be connected to the system in accordance with data protection and medical device requirements. Deployment, vital and patient and care data collected by the TNA must be transmitted as a protocol to the document management systems of the respective sponsoring organizations and the systems for statistical evaluation. Operational data and TNA status messages must be exchanged via further interfaces to the operational control systems of the supporting organisations.

Two stationary TNA workstations (main and redundancy station) are to be established in the control centre of the Münster fire brigade, through which the TNA communicates with the ambulance crew from the respective supporting organisations. The system technology must be expandable to include additional TNA workstations in order to ensure future expansion in line with demand. In the event of non-availability of the TNA in the TNAZ, e.g. due to reaching its maximum parallel mission processing or due to a system failure, the TNA system technology must be able to automatically forward the requests of the RTW crews to a redundancy TNAZ outside the carrier community.

The commissioning of the tele-emergency doctor centre and the gradual connection of the rescue equipment are to be completed by mid-2025.

Procurement of system technology for the construction and operation of a tele-emergency doctor (TNA) system for the sponsoring community Borken, Coesfeld, Münster, Recklinghausen, Steinfurt and Warendorf. The core sponsor and location of the Telenotarztzentrale (TNAZ) is the Münster control centre.

The system technology to be procured and operated includes both the hardware and software for the TNAZ as well as for communication with the RTW crews. Approximately 170 rescue equipment are to be equipped in stages. The existing medical technology (e.g. patient monitor) must be connected to the system in accordance with data protection and medical device requirements. Deployment, vital and patient and care data collected by the TNA must be transmitted as a protocol to the document management systems of the respective sponsoring organizations and the systems for statistical evaluation. Operational data and TNA status messages must be exchanged via further interfaces to the operational control systems of the supporting organisations.

Two stationary TNA workstations (main and redundancy station) are to be established in the control centre of the Münster fire brigade, through which the TNA communicates with the ambulance crew from the respective supporting organisations. The system technology must be expandable to include additional TNA workstations in order to ensure future expansion in line with demand. In the event of non-availability of the TNA in the TNAZ, e.g. due to reaching its maximum parallel mission processing or due to a system failure, the TNA system technology must be able to automatically forward the requests of the RTW crews to a redundancy TNAZ outside the carrier community.

The commissioning of the tele-emergency doctor centre and the gradual connection of the rescue equipment are to be completed by mid-2025.

DRAFT CONTRACT: A draft contract based on an "EVB IT system contract" will be made available to bidders with a call for tenders (phase 2).