Knightstone Housing Association is tendering for the provision of two service streams over 6 Lots as follows:

A) Response repairs and empty homes via Lots 1, 2 and 3

B) Gas servicing, repairs, planned preventative maintenance and installations via Lots 4, 5, and 6.

Knightstone operates over 9 key Local Authority areas, an operating area that we have divided into 4 geographic zones, A, B, C and D.

For response repairs and empty homes, Knightstone is looking to appoint three contractors to service geographic zones A, B and C under Lots 1, 2 and 3 of this procurement. Contractors may only bid for one Lot.

For gas servicing, repairs, planned preventative maintenance and installations, Knightstone is looking to appoint 1, 2 or 3 contractors to service geographic zones A, B and C under Lots 4, 5 and 6 of this procurement. Contractors may bid for 1, 2 or all 3 Lots under this service stream.

Zone D is reserved for Knightstone"s inhouse maintenance service, Knightstone Maintenance and is not included in any of the service streams in this procurement - any reference zone D is for information purposes only.

The contract will be for a 5 year term. There will be a provision in the contract, on completion of the 5 year term, to extend the term by mutual agreement one year at a time, to a maximum of 5 additional years. The successful Contractors will be expected to partner with Knightstone and the other appointed suppliers throughout the contract period in order to achieve Knightstone"s objectives.

The detail of the requirements for each lot are given in the Project Brief, which can be downloaded from the Knightstone supplier portal.

Important information: This tender is being conducted through the Knightstone supplier portal and all documentation is only available via this portal for which the URL is:

https://in-tendhost.co.uk/knightstone

Submissions must be made via the web site. All documents should be uploaded to the website, then be sure to press the Red button Submit Return (You may need to scroll the screen down to see this button). You will then receive a receipt (print and retain a copy of this receipt and this is your confirmation of your submission). The tender status will then confirm your documents have been submitted.

If you have any problems accessing the documents then please send Knightstone an email using the correspondence function on the supplier portal.