This framework agreement concerns the provision of services relating to the outsourcing of Third Party Application Maintenance services for the Microsoft Dynamics CRM tool for managing commercial prospecting rental and sale of the CDC Habitat Group.
The services covered by this mixed contract are remunerated: On the basis of a fixed price:- Support- ReversibilityBy application of unit prices to the quantities actually performed:- Corrective Maintenance- Evolutive Maintenance- Assistance- Expertise- Training