The contract is for the delivery of servicing and maintenance and any associated repairs for lifts, stairlifts and hoists. It is intended that the contract will commence in May 2019, and subject to annual reviews, run for a period of 3 years with the option for renewal, as decided by ISHA, for an extension of an additional 1 year and a further additional year, subject to satisfactory reviews based upon performance and quality of service and delivery. The maximum duration of the contract is therefore 5 years. ISHA reserves the right to bring the contract to an end early and move to a Wholly Owned Subsidiary delivery model during the term of the Contract if it considers this appropriate.

The contract is for the delivery of servicing and maintenance and any associated repairs for lifts, stairlifts and hoists. It is intended that the contract will commence in May 2019, and subject to annual reviews, run for a period of 3 years with the option for renewal, as decided by ISHA, for an extension of an additional one year and a further additional year, subject to satisfactory reviews based upon performance and quality of service and delivery. The maximum duration of the contract is therefore 5 years. ISHA reserves the right to bring the contract to an end early and move to a wholly owned subsidiary delivery model during the term of the Contract if it considers this appropriate.