The assignment includes the purchase of a software package that covers the 'zonal dispatch' of the

Help Zone supports planning, sending, and active monitoring of various

Fire brigade intervention teams.

The dispatcher always has a clear view of the ongoing interventions, the queue according to

Intervention types,... At least the solution consists of an app, website, client application and a

External watchdog.

The Contractor is responsible for the installation of its solution (migration path). The Contractor

It is further responsible for providing the architecture needed in the public Cloud.

Finally, the Contractor provides support based on a maintenance contract.

Specifically, the assignment includes at least the following:

▪ Delivery, installation and implementation of an emergency zone dispatching tool;

▪ Provide the necessary relevant training;

▪ An SLA based support;

▪ Migration Trajectory Current Situation to New Implementation;

▪ Provide architecture in the public cloud.

PURCHASE SOFTWARE ZONAL DISPATCHING WITH

SUPPORT AND MAINTENANCE CONTRACT

For the Emergency Zone 1 West Flanders.