The contracting authorities are procuring a term maintenance contract to undertake responsive maintenance including out of hours emergency callouts, Void property works, major component replacement and other planned maintenance works, disabled adaptations and communal mechanical and electrical works.
Their mission is to create strong and sustainable communities where people flourish and they are committed to making a positive difference to peoples' lives.
They are seeking to appoint a service provider to deliver maintenance to the highest possible standards and who have a proven track record in the delivery of these works.
The successful service provider must be able to show a commitment to providing effective services that provide value for money and demonstrate a commitment to addressing social inclusion, and high levels of customer care.
The contract will be for 36 months commencing on or about the 20 August 2021 with an option to extend for up to a further 4 years.
The contracting authorities are seeking to appoint a service provider to provide maintenance services to their various dwellings and schemes located throughout Northern Ireland. The current combined property portfolio comprises nearly 7000 general needs, sheltered and supported homes with an on-going development programme of circa 400 properties per annum. The maintenance services will include responsive maintenance, void property works, major works (renewal of kitchens, bathrooms, domestic electric installations in void properties, disabled adaptations, disrepair works and structural and fabric repairs), out of hours emergency callouts on a 24/7 365 days a year basis. The contracting authority reserves the right to add additional services of a similar nature throughout the duration of the contract subject to the terms of Regulation 72 of the Public Contract Regulations 2015 (as amended). Full details of all dwellings and schemes that will receive maintenance services and which are included in the proposed contract are provided in the procurement documents. Units and schemes may be added or deleted both prior to tender and during the contract period in accordance with the development and acquisitions/disposal programme.
The contracting authorities will each award a separate contract.
The proposed initial contract period will be 36 months commencing on or before the 20 August 2021, all subject to provisions for earlier termination including a break clause and annual renewals based on meeting and maintaining Key Performance Indicators, and with the contracting authority having the option to extend for up to a further 2 years, followed by a further extension of up to 2 years. The annual budget for this contract is circa GBP 5 000 000 excluding VAT. The service provider will be required to provide a customer focused service and show commitment to providing effective services that provide value for money to the contracting authorities and their residents and must be responsive to achieving collaborative working practices, innovation and continuous improvement, demonstrate commitment to addressing social inclusion, and achieve high levels of customer care. The contract will be based on the NHF Form of Contract 2011 (rev 7:2020) incorporating aspects of the M3NHF Schedule of Rates Version 7.2: responsive maintenance and void property works, planned maintenance and property reinvestment, and disabled adaptations and communal mechanical and electrical works with additional sections in respect of Asbestos Works and Fire Safety. Alternative tenders are being sourced Alternative A based on reimbursement predominately by means of various Schedules of Rates and archetype tendered rates for major component renewal, and Alternative B based on a price per property for responsive maintenance, price per void for void property works, with other works being reimbursed through schedules of rates and archetype tendered rates. The contracting authorities will evaluate both alternative tenders and award on the basis of which tender is the most economically advantageous tender.
The contracting authorities cannot guarantee the extent or value of any works that may be awarded to the service provider. TUPE will apply to this contract.