Telephone and data transmission services | Tenderlake

Telephone and data transmission services

Contract Value:
-
Notice Type:
Contract Notice
Published Date:
31 October 2023
Closing Date:
27 November 2023
Location(s):
FRJ13 Hérault (FR FRANCE)
Description:
Acquisition of a telephony solution for customer relations

The consultation is carried out according to the Open Tender procedure in accordance with Articles L.2124-2, R.2124-2 1°, R.2161-2 to R.2161-5 of the French Public Procurement Code.

the contract will give rise to a single-contractor framework agreement with the issuance of purchase orders with minimum and maximum in application of articles R2162-2, R2162-4 2° and R2162-13 to R2162-14 of the Public Procurement Code. The minimum contract amount corresponds to the combined amount of item 1 and item 2. The maximum amount will not exceed the minimum + EUR 120,000.00 excl. VAT

This involves the deployment and implementation of a telephony solution for Acm Habitat's Customer Relations including several services (Eil, Src, and Accessiom) as well as the Digital Support of the IT Department.

The contract is concluded for a firm period of 48 months from 1 February 2024

The consultation is carried out according to the Open Tender procedure in accordance with Articles L.2124-2, R.2124-2 1°, R.2161-2 to R.2161-5 of the French Public Procurement Code.

the contract will give rise to a single-contractor framework agreement with the issuance of purchase orders with minimum and maximum in application of articles R2162-2, R2162-4 2° and R2162-13 to R2162-14 of the Public Procurement Code. The minimum contract amount corresponds to the combined amount of item 1 and item 2. The maximum amount will not exceed the minimum + EUR 120,000.00 excl. VAT

This involves the deployment and implementation of a telephony solution for Acm Habitat's Customer Relations including several services (Eil, Src, and Accessiom) as well as the Digital Support of the IT Department.

The contract is concluded for a firm period of 48 months from 1 February 2024

Download full details as .pdf
The Buyer:
ACM HABITAT - OPH Montpellier Méditerranée Métropole
CPV Code(s):
48445000 - Customer Relation Management software package
64210000 - Telephone and data transmission services