The order includes delivery and provision of the operational readiness of a Cloud ITK solution as well as services and training.
The contract acts as a framework agreement.
- 2400 IP subscribers,
- 120 analogue (a / b) subscribers,
- 120 virtual user license,
- 50 user license for executive / secretary function,
- 1 200 CTI user license,
- 1 200 CTI user license with integration BITMARCK 21 c / ng,
- 16 connection of a database,
- 120 voice memory user license,
- 2 000 fax input and output user license,
- 100 FMC user license / mobile client
- 1 200 user license ACD operating station "full version",
- 40 user license ACD supervisor,
- 100 user license ACD - chat distribution,
- 100 user license ACD - e-mail distribution,
- 100 user licenses ACD - outbound / recall campaign,
- 40 statistic answering machine,
- 100 user licenses for web conference,
- 100 user licenses for expanding the web conference with video,
- 50 user licenses for expanding the web conference with multipoint video calls for at least four participants,
- 50 user licenses for expanding the web conference with multipoint video calls for at least eight participants,
- 10 connection of a video conference room solution,
- 20 conference servers per conference room,
- 1 200 user license for voice recording,
- 100 user license for chat recording,
- 50 user licenses for SMS recording,
- 100 user licenses for video recording,
- 100 user licenses for video and screen recording,
- 100 licenses per alert channel,
- 200 user license home office workstation,
- 10 user license checkpoint,
- 8 system administration per customer,
- 16 system administration per administration right (role),
- 120 IP voice terminal base,
- 2 080 IP voice terminal standard,
- 100 IP voice terminal comfort,
- 100 IP voice terminal convenience as agent workstation,
- 24 expansion modules with 14 keys,
- 20 conference call system,
- 50 IP voice terminal comfort video,
- 10 IP terminal type videoconferencing unit standard,
- 10 IP terminal type videoconferencing unit convenience,
- 50 Mobile Video Client,
- 12 terminal adapters - 2 xa / b,
- 24 terminal adapters - 4 xa / b,
- 2400 headset corded,
- 50 headsets, cordless,
- 240 plug-in power supply for IP voice terminals.