The procurement refers to language interpreting service linked to 1177, the activities of the Västra Götaland Region.

Through this procurement, TFV intends to contract a vendor to perform language interpreting services such as

are linked to the 1177 Care Guide on the phone. The target group of the language interpreting services are people with a lack of knowledge of the Swedish language who turn by telephone to 1177 in Västra Götaland. The contractor being procured shall assist in effectively bridging language assurances in calls by ensuring that interpreters who use the care guide come into direct contact with an interpreter with the correct conditions.