Coreso SA and TSCNET GmbH have decided to provide a large part of their services through a common operating model on a common IT platform.
The CORnet programme aims to provide common regional solutions to support transmission system operators and secure electricity supply on a European regional basis.
Through the CorNet programme, Coreso and TSCNET intend to continue to develop five core services: Common Grid Model, Coordinated Security Analysis, Coordinated Capacity Calculation, Short Term Adequacy Assessment Process, Outage Planning Coordination and develop potential new services.
Ultimately, all customers (transmission system operators) of Coreso and TSCNET will be offered the services that will operate on the common IT platform.
The solution must be modular so that individual modules are reusable.
IT Platform & Pure IT ComponentsThe service provider will manage the integration activities of the modules developed by him and the modules delivered by the providers of lots 2 & 3.
The service provider will be responsible for developing common business applications and technical modules that do not require any knowledge of the power grid such as user interfaces to guide users in the process, business process management, logging, file loading, data management, etc.
The service provider will provide level 3 maintenance and support, bug fixes, and workarounds after the “GO live”.
The provider will provide the unit tests and facilitate the integration test with the other batches.
More information can be found in the Selection Guide and the attached appendices.
Electrical Grid Analysis Components for CSAThe service provider will design and develop the modules that require the knowledge of the electrical grid necessary to provide the Common Grid Model and Coordinated Security Analysis services. In later stages, the Coordinated Capacity Calculation, Short Term Adequacy Assessment Process and Outage Planning Coordination services could also be considered.
The service provider will provide maintenance, level 3 support, bug fixes and workarounds after the “GO live”.
The service provider will provide the unit tests.
More information can be found in the Selection Guide and the attached appendices.
Remedial Action Optimization (CAD) moduleThe service provider will develop the CAD module.
The service provider will provide maintenance, level 3 support, bug fixes and workarounds after the “GO live”.
The service provider will provide the unit tests.
More information can be found in the Selection Guide and the attached appendices.
Support level 1 and 2The service provider will act as a single point of contact providing Level 1 (ticket management, phone calls, emails) and Level 2 support (further analysis and sending the ticket to the right person in charge of Level 3).
The service provider will be responsible for maintaining the ticketing system, incident manager and developing the support concept based on best practices.
The service provider will be responsible for proactively monitoring applications and infrastructure 24/7.
The service provider will be responsible for supporting third-level support service providers when resolving bugs and issues, acting as the ticket manager.
The service provider will be responsible for the management of Service Level Agreement management, ticketing system and reporting.
More information can be found in the Selection Guide and the attached appendices.
TestingThe service provider will provide Integration Testing, System Testing, and Security Testing.
More information can be found in the Selection Guide and the attached appendices.