The market covers:

— acquisition or rental, progressive implementation, maintenance and support to evolutions...

—... an XRM platform for relationship and case management (including invoicing)

—... based on a successful and scalable software package (s);

—... including the necessary integrations and piloting tools.

The market covers:

— acquisition or rental, progressive implementation, maintenance and support to evolutions...

—... an XRM platform for relationship and case management (including invoicing)

—... based on a successful and scalable software package (s);

—... including the necessary integrations and piloting tools.

The APAQ-W wishes to significantly modernize its internal functioning and external communication capabilities. Its environment will have to significantly reduce the administrative burden, to dematerialize internal exchanges (validation of files, sharing of data, information) and external (contribution, invoicing, purchase orders, etc.).

This SCC is about the proposed implementation from A to Z of an XRM-type platform for relationship management, records, documents and internal activities.