The Borough Council of Bolton (“the Authority”) is prepared to receive proposals for a fully ICT Managed Service Provision (the "Services") which will be subject to the tender information enclosed. The Authority is seeking a cost effective, value for money, innovative service provider to meet both the existing and future ICT needs of each of the aforementioned and to achieve service improvements and cost savings. The Authority currently operates an outsourced service.
The ICT services required by the Authority may include, but not be limited to:
- Service Management
- Communications
- IT Configuration
- Business Continuity and Disaster Recovery (BCDR)
- Collaboration & Email
- End User Device Support
- Management Reporting
- Firewall and Network
- Security
- Servers & Appliances (on-premise, hybrid, cloud)
- Service Desk
- Audit
- Service Requests
- Third Party Management
- Application Development
- Application Delivery
- Application Support
- Business Intelligence / Digital Data Warehouse
- Data Transfer
- Database Administration (DBA)
- Agile Working Support Services
- Inventory Control, Asset Management and Procurement
- Project Programme Management
- Telephony
- Training
- Cabling
- Videos, Hybrid Meetings, Broadcast and Streaming
- Mobile Telephony and Connectivity Management
- Managed Print Service
Additional Services – to be considered
- Automation Software
- Artificial Intelligence Software
- Business Analysis
- Internet of Things (IOT)
- Oracle E-Business
- Schools
The Borough Council of Bolton (“the Authority”) is prepared to receive proposals for a fully ICT Managed Service Provision (the "Services") which will be subject to the tender information enclosed. The Authority is seeking a cost effective, value for money, innovative service provider to meet both the existing and future ICT needs of each of the aforementioned and to achieve service improvements and cost savings. The Authority currently operates an outsourced service.
The ICT services required by the Authority may include, but not be limited to:
- Service Management
- Communications
- IT Configuration
- Business Continuity and Disaster Recovery (BCDR)
- Collaboration & Email
- End User Device Support
- Management Reporting
- Firewall and Network
- Security
- Servers & Appliances (on-premise, hybrid, cloud)
- Service Desk
- Audit
- Service Requests
- Third Party Management
- Application Development
- Application Delivery
- Application Support
- Business Intelligence / Digital Data Warehouse
- Data Transfer
- Database Administration (DBA)
- Agile Working Support Services
- Inventory Control, Asset Management and Procurement
- Project Programme Management
- Telephony
- Training
- Cabling
- Videos, Hybrid Meetings, Broadcast and Streaming
- Mobile Telephony and Connectivity Management
- Managed Print Service
Additional Services – to be considered
- Automation Software
- Artificial Intelligence Software
- Business Analysis
- Internet of Things (IOT)
- Oracle E-Business
- Schools