Provision of services to cover the specification, development, maintenance and third level support of CCN/CSI and CCN2 (CCN2-DEV).

This call for tenders covers the procurement of IT services to:

— the set-up of the CCN2 platform,

— the takeover and maintenance of the legacy of CCN-related tools and applications,

— the migration of legacy CCN to the CCN2 platform and associated tools and applications,

— the development and maintenance of new CCN2-related tools, applications and services,

— provision of hardware and software linked to CCN2,

— the handover of all deliverables and services to DG TAXUD or to any specified third parties on its behalf.

The CCN Technical Centre (CCN/TC) has the duty of running the CCN/CSI network on a daily basis. It monitors all the CCN gateways on the network and is responsible, on the basis of the terms of a service level agreement with the European Commission, to maintain a high level of availability. The CCN/TC also runs the CCN helpdesk which is a central point of contact for all national administrations' CCN sites. The CCN/TC, in close coordination with DG TAXUD, is responsible for the evolution of CCN/CSI, i.e. the development of new CCN and CSI software, of new value added services, and developments in the architecture of the network (CCN2).

The CCN2-DEV contractor will take over every existing CCN/CSI-related development, evolutive or corrective maintenance duties of the CCN/TC except daily operation duties which are within the scope of the already published ITSM2 call for tenders (TAXUD/2010/AO-13, OJ S 189-308057).

Total estimated value: 69 000 000 EUR +/- 20 %.