This is an alloti market (3 lots) giving rise to multi-award contract bids for the development and maintenance of a part of the information system of the trade management. EDF.
Duration (closed period and options):
- firm period: 4 firm years,
- number of options and duration: 4 × 1 optional year.
Number of lots: 3
- lot A: customer oriented SI and exchanges,
- lot B: SI oriented advisors and back office,
- batch C: SI oriented data.
- Lot A: SI customer oriented and exchanges
This lot concerns all the features and applications used by EDF's customers and relating to exchanges with third parties:
- management of the digital customer relationship,
- exchange of data with Third Party IS or commercial or social partners,
- micro-services and process management infrastructure, etc.
These are implemented through SAAS solutions, websites, mobile applications or exchange or marketing platforms. In addition to the technology basics common in the computer industry, this batch implements Salesforce technologies, PEGA, Software AG, IBPMS, micro-services, Adobe AEM, Android, IOS.
- lot B: SI oriented advisors and "back office"
This lot concerns the functionalities and applications used by EDF employees (Customer Advisors) and the internal services of the company: manage customer contracts and invoices, establish pricing, manage PLCs and monitor the system. information, etc. These are implemented through SAAS solutions, SAP or Oracle ERP. In addition to the common technology foundation in IT, this package leverages Salesforce, SAP, Oracle CC & B and Siebel technologies, and RPA business process automation solutions.
- lot C: data-oriented IS
This lot concerns the functionalities and applications necessary for the constitution of data lakes, the valuation of data and the management of commercial activities. These can be made available to trades or customers. In addition to the technological bases common in the IT professions, they are implemented with the technologies of Big Data, Business Intelligence and Artificial Intelligence.