Business telephony is an important working tool on several aspects:

? Collaboration for CIRAD staff between the different sites,

? Collaboration between CIRAD staff and the various external partners,

? External communication via telephone receptions and voicemail,

? Organization of services via intelligent call routing (e.g. call centers for the Service Center and the Occupational Health Service)

Business telephony is an important working tool on several aspects:

? Collaboration for CIRAD staff between the different sites,

? Collaboration between CIRAD staff and the various external partners,

? External communication via telephone receptions and voicemail,

? Organization of services via intelligent call routing (e.g. call centers for the Service Center and the Occupational Health Service)