Care at Night will support people with eligible needs to remain safe and well in their own home during the night. The Service will be flexible and responsive, delivered by a Provider empowered to take proactive action to ensure eligible needs and desired outcomes are met. The responsible Provider will deliver an efficient, flexible service which is responsive to changes in demand and ensures capacity is utilised effectively

Objectives of Service:

People are supported to ensure the outcomes most important to them are achieved and as a result are highly satisfied with the Service

Frontline workers feel well trained, supported and confident in their ability to provide high quality provision

People are able to return home from hospital within 24 hours if they have chosen to die in their own home

New requests for the Service commence within the required timescales.