Telecommunications system

Contract Value:: GBP 436K - 436K
Notice Type:: Contract award notice

Published Date:: 17 October 2017
Closing Date:

Location(s):: UK UNITED KINGDOM

Description:

This is a contract award notice for lot 1 only (Business Telephony and Contact Centre).

Lot 2 (Customer Relationship Management (CRM) and Mobile Working.) was not awarded.

Hanover wishes to engage with suppliers of technology to support its business telephony, contact centre, customer relationship management and mobile working objectives. Hanover sees the relationship to be one for long term partnership working together to develop solutions to improve the services it offers to its current and future customers.

Lot 1: Telephony and Contact Centre

Telephony and Contact Centre.

Lot 2: CRM and Mobile Technology — not awarded

CRM and Mobile Technology.

Awarded to:: Lot 1 — Telephony and Contact Centre; Amillan Ltd, Solihull (UK)

: Download full details as .pdf

The Buyer:: Hanover Housing Association

CPV Code(s):: 32524000 - Telecommunications system; 48000000 - Software package and information systems; 48445000 - Customer Relation Management software package; 72000000 - IT services: consulting, software development, Internet and support; 72212445 - Customer Relation Management software development services