Bedfordshire Police and Cambridgeshire Constabulary require security systems maintenance services as follows:

Inspection, Testing & Maintenance of CCTV (including video entry), access control, security vehicle barrier & gates, Intruder & Personal Attack Alarm Installations and other Security Systems as directed.

Level of Cover.

Comprehensive cover for the routine servicing and repair of CCTV (including video entry), Security Vehicle barriers, Gates, Access Control, Intruder & Personal Attack Alarm Systems listed in the Pricing Schedule.

The cover will include all servicing and general repairs to the systems, excluding replacement parts. In the event that any aspect of any system should fail, i.e., the control panel, PCB etc. and requires replacement the contractor will ensure the continued operation of the system by a replacement or substitution without delay. The contractor will then inform the contract Administrator(s) as soon as possible to report the fault and action taken and will provide a competitive quotation for permanent re-instatement should it be required.

The cover shall not include the following:

a) Damage caused by water ingress;

b) Damage caused by vandalism;

c) Replacement of components, consumable items, etc. (e.g. batteries);

d) Installation and cable faults.

But will include:

e) Oil, grease and other lubricants;

f) All labels, instructions, signs associated with use, maintenance, safety and emergency action.