The Board of the Pension Protection Fund (PPF) is issuing this Notice for its ICT Managed services. The new service is due to go live in April 2013.

It is expected that the scope of this project will include, but is not limited to, the following:

In-depth knowledge of managing a CESG Accredited GSI network (up to Impact Level 3), Desktop support services for up to 250 users located in South London, Creation of a satellite office for up to 100 users, Server support for PPF infrastructure, SaaS, G-Cloud services, Application management, Hosting and management of PPF's development environment (up to 70 users), Remote access system for up to 100 concurrent users, PPF Website support and maintenance (this will include support for a Pensions admin service and a members portal for up to 100 000 users).

PPF Intranet support and maintenance, PPF Extranet support and maintenance, Service desk function, Telephone and call recording service, Call Centre Telephony, Communication services (Video conferencing on demand), Backup, recovery, and archiving service, Hardware maintenance for all equipment, LAN, WAN, Internet service, Secure Mobile Communications Service, Reporting and Auditing service, IT continuity service / DR service, Desktop refresh, Applications support, Pro-active issue resolution.

NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at http://www.myTenders.org/Search/Search_Switch.aspx?ID=86273.

The awarding authority has indicated that it will accept electronic responses to this notice via a 'Tender Submission Postbox' facility. Further details of this facility are available at http://www.myTenders.org/PostBox/Postbox_Explain.aspx?ID=86273.

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. The postbox closes precisely at the time stated.