Commercial property management services. Renting or leasing services of own property. Real estate agency services on a fee or contract basis. Land rental or sale services. Property management services of real estate on a fee or contract basis. Project-management services other than for construction work. Real estate services with own property. Refurbishment work. The Homes and Communities Agency (HCA) are seeking one or more centre service manager(s) with whom to enter into a contract for centre management services. The centres are Round Foundry Media Centre, Leeds and Tower Works, Leeds (Lot 1) and Advanced Manufacturing Park Technology Centre, Rotherham (Lot 2).
The role will require the successful bidder(s) to promote the centres to businesses in the digital media and creative new technology (for Round Foundry Media Centre and Tower Works, Leeds) and advanced engineering/manufacturing sectors (for the Advanced Manufacturing Park Technology Centre, Rotherham).
The day-to-day operational and tenancy management aspects of the contract(s) will form an important part of the running of each centre.
The services will include the following:
a) Tenancy Management Services (to include lettings, rent collection, general tenant liaison, virtual tenancy management and dilapidations liability management).
b) Facilities Management Services (to include the procurement and delivery of goods and services in respect of general repairs and day-to-day maintenance, the production of accurate maintenance and service provision budgets, accurate recording of utilities consumption and the management of contracted third parties (All third party contracts will remain at all times in the name of HCA).
c) Managing and maintaining the public square and landscaping surrounding the Tower Works development (including canal towpath)
d) Marketing, Promotion and Events Management (to include the organisation of regular meetings and events at the centre designed to promote the sector within which the scheme operates. Events should be designed to support businesses both within the centre and those located in the immediate area and promote the scheme as a hub for the manufacturing sector/creative and digital industries within the local area).
e) Regular client reporting including the collection of beneficiary data and management of KPIs.
f) The management of an in house restaurant facility/provision of outside catering (Rotherham AMPTC only).
g) Provide reception services.
h) Provide Telephony and IT services (all equipment will be HCA owned).
i) Maintenance of an asset register and health and safety files in respect of each centre.
j) Compliance with the requirements of all Laws and other statutory or regulatory requirements relevant to the provision of services at the centres. Such other services as may be required from time to time.
k) Review the supply chain and associated services contracts and make recommendation on changes necessary that could improve service delivery and/or provide value for money during the course of the contract.
The manager will be entitled to a management fee and the reimbursement of such employment costs of staff required to operate the centre.
The manager may also be entitled to a performance related fee specified in the management agreement.
The contract for each lot will be for a term of 3 years and the HCA reserves the right to extend the services required within the contract by a further year.
The HCA reserves the right to expand both contracts to cover the expansion of workspace onto any adjoining land to a maximum of 25,000 sq ft (2,323 m²) for Lot 1 and 35,000 sq ft (3,252 m²) for Lot 2.