Computer support and consultancy services | Tenderlake

Computer support and consultancy services

Contract Value:
GBP 1M - 1M
Notice Type:
Contract Notice
Published Date:
22 November 2017
Closing Date:
21 December 2017
Location(s):
UKL22 Cardiff and Vale of Glamorgan (UK UNITED KINGDOM)
Description:

Cardiff and Vale College are looking to outsource their IT Services Department.

The managed service will be responsible for all aspects of IT within the college e.g. all IT Infrastructure, devices and software; 1st, 2nd and 3rd line user and technical support; asset management; backup solution; VOIP; mobile device management and printing.

It is really important to the college that the new IT Services Department has an outstanding customer satisfaction from staff and students while providing value for money.

The College is looking for flexible working hours to meet the needs of the business ensuring there is an out of core business hours service for key services/systems.



Cardiff and Vale College are looking to outsource their IT Services Department.

The managed service will be responsible for all aspects of IT within the college e.g. all IT Infrastructure, devices and software; 1st, 2nd and 3rd line user and technical support; asset management; backup solution; VOIP; mobile device management and printing.

It is really important to the college that the new IT Services Department has an outstanding customer satisfaction from staff and students while providing value for money.

The College is looking for flexible working hours to meet the needs of the business ensuring there is an out of core business hours service for key services/systems.

Download full details as .pdf
The Buyer:
Cardiff and Vale College
CPV Code(s):
72500000 - Computer-related services
72510000 - Computer-related management services
72514000 - Computer facilities management services
72540000 - Computer upgrade services
72541000 - Computer expansion services
72590000 - Computer-related professional services
72600000 - Computer support and consultancy services
72610000 - Computer support services
72611000 - Technical computer support services
72700000 - Computer network services
80533100 - Computer training services