Permanent Reopening Market whose purpose is to cover needs around projects and IT production operations. The Holders must maintain and develop the applications and infrastructures as well as the associated services. The contracts cover management and assistance services to project management or project management and project management. These will be carried out in compliance with the IT department's project methods and the Aéroports de Paris IS Technical Policy.

Services in the field of IT Infrastructures.

These services will cover evolving needs and maintenance in operational condition and security.

They may be services of Pilotage, MOE, AMOE, AMOA as part of the BUILD or RUN, for future services or existing services.

Provision of routine maintenance services for IT infrastructure services, systems and tools of the IT department.

Routine maintenance will include MCO, MCS, Run activities, administration, management associated with the supported scope of incidents, problems, releases, changes, knowledge, configurations and requests, support and knowledge transfer and information to internal teams.

The provision of services in the field of the Digital Workplace

Benefits may be; piloting, MOE, AMOE, AMOA as part of the Build, for future services or existing services.

It may thus be requested services of advice, audit, study, technical expertise, assistance to project management, management to the realization of projects completely or partially.

The provision of routine maintenance services in the field of the digital workplace.

The incumbent will be able to intervene on the run to ensure the maintenance in operational condition (MCO) and security (MCS), on one or more perimeters of the digital Workplace.

The level of intervention may range from support to day-to-day administration, incident processing and evolution and requests, from TMA (Third Party Application Maintenance) to managed service, to partial or complete delegation, on site or remotely.