Provision of IT services for the integration of DG Taxation and Customs Union IT systems with those of the national authorities to deliver the expected business solutions. These support services comprise:

— the management of the deployment and operations of trans-European systems and IT services of the Commission from a business perspective for national administrations, traders' communities and other economic operators,

— the assistance to DG Taxation and Customs Union concerning: 1) scope definition, systems definition, specifications of the TES and IT services; 2) IT collaboration amongst national authorities; 3) project and service management tasks; 4) service level management; 5) reporting; 6) working groups, workshops, meetings and trainings,

— the scope definition, systems definition, specifications, implementation, and operation of transformation projects.