The object of the award is an order for the delivery of a calculation and CRM system as

Total software solution. With the help of this solution, services from all product areas (technology,

infrastructure) and sales support. In addition, the connection of all (subsequent)

Systems via interface another objective aspect of the object of the award

DB Services GmbH plans to modernize the existing (IT) infrastructure for the calculation of

Services in the field of technical and infrastructural facility management (FM). Within the framework of the

By means of this tender, modernization is sought for a software which, in addition to the calculation

of services also offers a possibility for project planning, as well as a module for Customer Relationship Management (CRM), in which sales activities, offers and contracts managed, monitored and

can be monitored.

One objective of the invitation to tender is to cover all calculation cases incurred by DB Services within a single

software product. A second objective is to ensure a

Systemic data transfer from upstream systems to the "calculation/CRM system"

or from there to the downstream planning and execution systems of DB Services