Custom software development services | Tenderlake

Custom software development services

Contract Value:
DKK 40M - 40M
Notice Type:
Contract Notice
Published Date:
24 May 2022
Closing Date:
05 July 2022
Location(s):
DK0 DANMARK (DK Denmark/DANMARK)
Description:
Contract for operation, maintenance and further development of the PENSAB system

ATP re-provides operation, maintenance and further development of PENSAB (System) to Udbetaling Danmark (UDK). The system is developed by CGI A/S, which today provides operation, maintenance and further development, etc.

ATP re-provides operation, maintenance and further development of the PENSAB system (System) to Udbetaling Danmark (UDK). The system is developed by CGI A/S, which today provides operation, maintenance and further development, etc.

The system includes the following main elements:

The system includes a self-service solution for state officials and groups entitled to a state civil servant's pension of www.tjenestemandspension.dk. In addition, www.pensab.dk for case processing by the authorities responsible for retirement and UDK. The two websites are just two different user interfaces with different inputs to the same database and calculation engine. The system has an underlying engine (OPA) that, based on information in the case, keeps track of, for example, earned retirement age, retirement age, state pension age, possible pension contribution collections and which can make calculations of civil servant pension incl. simulation options, as well as perform certain automated processes. UDK disburses approximately DKK 25 billion annually in state civil servants' pensions via another system to which PENSAB provides data.

Beneficiaries of state civil servants' pensions are:

-Officials who have been employed under the Civil Servants Act, as well as surviving spouses, registered partners and children

-Other groups with the right to a state civil servant's pension - e.g. state-guaranteed pension schemes and employees of the Folketing Administration as well as surviving spouses, registered partners and children

-Primary school teachers employed in the municipalities with the right to a state civil servant's pension (act on civil servants in primary schools), as well as surviving spouses, registered partners and children

The system is encoded in Oracle ADF. The system is currently running on MS Windows Server 2012. There is a production environment, an external test environment that ATP tests on, as well as an internal test environment and a development environment.

The system is undergoing continuous further development and improvement, including due to practice changes, legislative changes, corrections to automation and ongoing customer and case management improvement initiatives.

For the production environment, about 11 integrations have been established for internal ATP systems and external systems. Some integrations receive System data from and others the System provides data to.

The supplier shall provide services to ATP in the form of:

A: Transition of the System from existing supplier.

B: Operation (infrastructure operation and application operation) - The Supplier shall provide infrastructure and operate the System. The operation will include the provision of infrastructure (including various environments), monitoring and monitoring, operational reporting, support and remediation in relation to operational problems, incident management, capacity management, release management, etc.

C: Maintenance - The supplier must maintain the System, which will include debugging, updating and patching software and implementing performance improvements. The Supplier must also provide support.

D: Further development of the System and other associated consultancy services, which may include further development and implementation of any efficiency improvements, changes to the System and implementation of new or changed functionality, e.g. as a result of changed or new legislation, education, etc.

Download full details as .pdf
The Buyer:
ATP
CPV Code(s):
72230000 - Custom software development services
72232000 - Development of transaction processing and custom software
72250000 - System and support services
72253000 - Helpdesk and support services
72253100 - Helpdesk services
72253200 - Systems support services
72254000 - Software testing
72254100 - Systems testing services
72260000 - Software-related services
72261000 - Software support services
72262000 - Software development services
72263000 - Software implementation services
72265000 - Software configuration services
72266000 - Software consultancy services
72267000 - Software maintenance and repair services
72267100 - Maintenance of information technology software
72268000 - Software supply services
72510000 - Computer-related management services