1. Supply and implementation of software covering all aspects of financial operations, including a P2P offer and Expense management

2. Provision of qualified project and technical resource to deliver the solution, including design and deployment, as well as support for data migration, testing and training

3. Support for process optimisation and supplying the required interfaces to Worthing Homes's other systems

4. Support and maintenance, including hosting of the service

5. Ongoing development of the software

We wish to procure a Contract for the provision of a complete solution for our finance operations. The scope includes:

1. Supply and implementation of software covering all aspects of financial operations, for example;

o Case management and workflow for approvals, queries, or issue resolution

o Expenses management (workflows, approvals, payment)

o Purchase to Pay with automated links to budgets, with GRN, invoice matching, and payment

o A portal for suppliers to be registered, maintain up to date details, and ac-cess capabilities including raising queries, submitting invoices and automatic updates on payment status

o Project Accounting for capital spend and other investments

o Management accounts for report distribution

o Making Tax Digital including the ability to manage partial exemptions

o Chart of Accounts

o Accounts Payable / Receivable

o Cash management

o General Ledger

o Journals

o Creditor Management

o Bank Reconciliation

2. The successful providers will provide qualified project and technical resource to deliver the solution, including design and deployment, as well as support for data migration, testing and training.

3. Implementation includes support for process optimisation and supplying the required interfaces to our other systems, for example Civica’s Cx Housing Management System and those supporting Property Development.

4. Support and maintenance will include:

o Hosting of the system (we wish to move away from an ‘on-premises’ de-livery model).

o Implementation of system upgrades, with testing and training environments

o Ensuring continuity of access to the system, including robust and secure back-up arrangements.

o Prompt resolution of system failures or any difficulties in the operation of the system that are due to the system.

o Ensuring security of the system from data loss, malware, and virus at-tacks etc.

5. Ongoing development of the software to offer new capabilities as well as maintain alignment to regulation.