Orbit is seeking to appoint preferred suppliers by lot to enter into a framework contract to provide creative design agency services across orbit group as specified in the accompanying documents. We seek service providers with the ability to transform our marketing and design briefs into innovative engagement which will help convey recognition of the orbit brand. This will require any supplier to have knowledge of our audiences and customer base and how a registered social housing provider works. To meet the varied requirements orbit is establishing a multi-provider framework agreement which will be divided into 3 lots as indicated follows:

— creative and conceptual design — customer and corporate communication and marketing,

— digital communication and marketing,

— creative design and art working.

The appointed providers will complete ‘mini tenders’ or be subject to call-off to deliver any significant and ad hoc, creative conceptual design, brand implementation and marketing solutions such as business plans, annual reports and strategic/creative marketing collateral, as well as customer communication such as, strategic marketing, copy-writing, creative design, resident newsletters, posters, leaflets, flyers, rich media for digital platforms, exhibition design and any other associated works required based on specific briefs from the marketing and communications team.

The appointed provider will complete ‘mini tenders’ or be subject to call-off to deliver design, marketing and communication solutions using digital platforms, including the development of social media solutions, film, gamification, 3D visualisation, app development, web development and digital marketing including any new digital developments for the Group, monitoring and reporting of e-marketing using software such as Google analytics, which all sit above and beyond routine website upgrades and business-as-usual digital communication.

The appointed providers will complete ‘mini tenders’ to deliver any significant and ad-hoc, creative art working, posters, leaflets, flyers, graphics for digital platforms, exhibition banners, bid tender documents, creative marketing collateral based on specific briefs from the communications team and sales and marketing leads (capped for each job spend to be maximum 2 000 GBP).