Implementation and operation of a service management tool (SM tool) from the FHNW
The FHNW concludes a service contract with a partner for the implementation, use and operation of a service management tool.
The object of procurement includes the following services:
- the implementation and integration of a service management tool
- the operation of this service management tool for the FHNW
- Implementation of change requests
- further development projects
With the award of the service, the FHNW reserves the right to follow-up orders after direct award.
Implementation and operation of a service management tool (SM tool) from the FHNW
The FHNW concludes a service contract with a partner for the implementation, use and operation of a service management tool.
The object of procurement includes the following services:
- the implementation and integration of a service management tool
- the operation of this service management tool for the FHNW
- Implementation of change requests
- further development projects
With the award of the service, the FHNW reserves the right to follow-up orders after direct award.