From the SAIC, the first level citizen attention (not the specialized one) is managed, through the face-to-face (OMAC), telephone (010) and telematic (info@malaga.eu and Malaga24h) channels. Citizen attention, through the provision of the municipal information telephone service 010, through which information is provided to the user on various municipal issues, citizen requests are collected and information is updated in various databases related to citizen attention, it is necessary that the demands of citizens are adequately met, from a single point of receiving calls.

From the SAIC, the first level citizen attention (not the specialized one) is managed, through the face-to-face (OMAC), telephone (010) and telematic (info@malaga.eu and Malaga24h) channels. Citizen attention, through the provision of the municipal information telephone service 010, through which information is provided to the user on various municipal issues, citizen requests are collected and information is updated in various databases related to citizen attention, it is necessary that the demands of citizens are adequately met, from a single point of receiving calls.