1. The subject of the contract is the successive provision of a comprehensive service of booking, purchase and delivery of individual and group airline tickets for passenger transport by airlines, both scheduled airlines and low-cost airlines and charter flights, on international and domestic routes. 2. CPV code 63512000-1 for the sale of travel tickets and tour packages. 3. Deadline for the performance of the contract: successively for 12 months from the date of conclusion of the agreement or until the price of the agreement referred to in § 2 section 1 of the Draft Provisions of the Agreement is exhausted, whichever comes first, subject to § 2 section 11 points 1) and 2) and § 8 section 3 point 2) letter c) of the Draft Provisions of the Agreement.

1. The subject of the contract is the successive provision of a comprehensive service of booking, purchase and delivery of individual and group air tickets for passenger transport by airlines, both scheduled and low-cost airlines and charter flights, on international and domestic routes. The service includes, in particular:

a. searching for the most advantageous connections in economy class, and at the express request of the Ordering Party also in business class,

b. presentation of a minimum of three variants of connections (if any), subject to availability operated by different carriers,

c. booking a connection accepted by the Ordering Party together with providing the Ordering Party with a booking confirmation,

d. purchase of tickets ordered by the Ordering Party and delivery of them to the Ordering Party,

e. submitting appeals and complaints to airlines.

2. Information on the means of electronic communication by which the contracting officer will communicate with the contractors and information on the technical and organisational requirements of the preparation, sending and receiving of electronic correspondence:

(a) Communication in the procurement procedure, including the submission of tenders, the exchange of information and the transfer of documents or statements between the Contractor and the Contractor, shall be carried out by means of electronic communication, through the Tender Platform of Silesian University of Technology: https://polsl.logintrade.net/rejestracja/ and email: IA1@polsl.pl. The Contractor's use of the Tender Platform is free of charge.

b) An encrypted HTTPS protocol is used to connect. Data encryption is carried out using SSL. The SSL certificate ensures the confidentiality of data transmitted over the Internet. The Contractor with an account on the Tender Platform has access to the possibility of submitting and withdrawing the offer, as well as functionality to ask questions to SWZ content and communicate with the Ordering Party

in the remaining areas.

(c) The technical and organizational requirements for sending and receiving electronic documents, electronic copies of documents and statements and information provided using them are described in the “Instructions” tab of the Tender Platform.

d) The maximum size of files transmitted via the Tender Platform is 150 MB.

e) Time is saved in YYY-MM-DD HH:MM:SS format. The time of transfer of data to the Tender Platform is the time during which the submission of an offer, notice, document or statement by the Contractor will be confirmed.

(f) The Contractor may also provide the above notice, document or statement (not applicable to the offer) to the e-mail address of the Contracting Authority. The Contractor shall, by providing the above notice, document or statement, request confirmation of the delivery of the message. The date of transmission of the notification, document or declaration shall be the date of receipt of the confirmation of delivery of the message containing the above file/ attachments from the Ordering Party's mail server. The maximum size of files transmitted via the Ordering Party's email is 10 MB.