DONG Energy is seeking a vendor to handle daily operation of our Windows clients and our Citrix XenApp and XenDesktop environments. This includes maintaining, monitoring and optimizing of the Configuration Manager and Citrix environments; keeping environments and clients fully updated with latest patches from Microsoft and third party vendors and taking new application request through packaging, testing and deployment for both clients and Citrix.

As the Citrix environments, are business critical they are required to be working 24/7, and the vendor should be able to support this. Vendor also have to handle third level support for clients and Citrix to support the end-users in corporation with DONG Energy's Service Desk.