Home Improvement Agencies (HIAs) and Care and Repair help elderly people, disabled and other vulnerable people make adaptations to the homes they own. They are supported by Government, local authorities, and Clinical Commissioning Groups. A Home Improvement Agency will give information, advice and support to older homeowners who need repairs or improvements to their homes, or the assistance of a handyperson for decorating or gardening. The HIA will assess an elderly home owner’s needs and provide advice on practical, financial and legal matters related to adapting their home, repairing or insulating it. The main purpose of Home Improvement and Care and Repair agencies is to help elderly people continue to live as independently as possible in their own homes for as long as possible through prevention and early intervention services...This service is run as an open book contract between the successful provider and Knowsley Metropolitan Borough Council.

Home Improvement Agencies (HIAs) and Care and Repair help elderly people, disabled and other vulnerable people make adaptations to the homes they own. They are supported by Government, local authorities, and Clinical Commissioning Groups. A Home Improvement Agency will give information, advice and support to older homeowners who need repairs or improvements to their homes, or the assistance of a handyperson for decorating or gardening. The HIA will assess an elderly home owner’s needs and provide advice on practical, financial and legal matters related to adapting their home, repairing or insulating it. The main purpose of Home Improvement and Care and Repair agencies is to help elderly people continue to live as independently as possible in their own homes for as long as possible through prevention and early intervention services...This service is run as an open book contract between the successful provider and Knowsley Metropolitan Borough Council.