The tenderer shall establish a system that in a general way covers the Contracting Authority' aims and requirements for the services, both as regards the establishment and provision of the printing and scanning service.

The registration card is a money order voucher and the information form the basis for money orders and the payment of benefits in arrears.

The printing and scanning service consists of the physical handling of the registration card, i.e. printing the cards on paper, dispatching the cards, receiving sent cards with the subsequent scanning with machine and possibly manual interpretation. An electronic version of the cards is available after scanning.

The tenderer shall print and send out registration cards based on data from the Contracting Authority.

The following is included in the printing and dispatching of registration cards:

— Receiving and checking the data basis for the paper based registration cards.

— Storing the data basis for checks upon reception (scanning) and possibly a new dispatch in the event of deviations.

— Printing the actual registration cards.

— Putting the registration cards into envelopes with reply envelopes.

— Dispatching the registration cards.

— Procuring dispatching material and stock.

— Reporting.

The tenderer shall receive and scan registration cards that have been sent in. The following is included in the receipt and scanning of registration cards:

— Receiving completed registration cards.

— Opening envelopes with registration cards (can also include vouchers).

— Machine scanning the registration cards.

— Visual interpretation of unclear characters.

— Transferring the registration card data and images to the Contracting Authority.

— Storing the registration card images and data for any re-sending.

— Storing the paper registration cards.

— Reporting.

In addition we shall have an option for sending out information letters.

Norwegian is to be used in both written and oral communication with the service provider. Likewise, all written documentation shall be presented in Norwegian. As a starting point, the services shall be carried out in the service provider's premises.

The paper registration cards and the information letters shall be delivered to NAV' supplier for freight/postal delivery in accordance with the Contracting Authority's current freight/postal delivery contract in Norway. The tenderer shall receive post in accordance with the Contracting Authority's postal delivery contract.