Public security, law and order services. Public security services. Compulsory social security services. Brent Housing Partnership (BHP) is an arms length management organisation wholly owned by and managing homes on behalf of, Brent Council. BHP currently manages a contracted out security services which comprises Reception Wardens in 9 Tower blocks and an 8-person mobile Neighbourhood Warden Service covering the rest of the borough. Service Objectives Our Service Objectives are as follows: —To develop and maintain an effective Neighbourhood and reception Warden Service — To work to reduce ASB, crime, disorder and environmental issues by working with key partners to improve the quality of life for residents. This will include engaging youths in diversionary activities and promoting community Safety. —To provide a rapid response to incidents of anti-social behaviour and low level crime — To provide reassurance and deterrence by providing a high visibility and uniformed patrols —To reduce the fear of crime and disorder among residents and improve perception of the area — To help build sustainable communities and foster social inclusion — To establish links with the community to exchange information and local knowledge —To support and assist law enforcement and other agencies involved in the local community —To improve overall satisfaction with the environmental condition of the area —To provide a signposting service directing people with various problems or concerns to the most appropriate agency to promote good citizenship —To provide assistance and support whenever required to vulnerable and elderly residents. — Respond to incidents and provide professional witness services and representation at court — Foster Community relations through excellent customer service to residents-Collate and provide information for applications for Antisocial Behaviours Orders and Acceptable Behaviour Contract-Interact with local community groups and participate in community events — Provide diversionary activities for local youth (where funding is available) — Access control to Tower Blocks by Reception Wardens — Block Security through Reception Wardens — Report health and safety repairs in blocks-CCTV monitoring — Issue verbal and written warnings regarding noise issues — Liaise and/or mediate between households on noise matters — Identify potential for ‘ordinary domestic noise' — Observe noise from affected property for at least 10 minutes then write a simple statement which would escalate case up list of NCT priorities for action — Make referrals to regulatory services where noise nuisance is a persistent problem — Make distinction between noise nuisance and antisocial behaviour — Attend case conferences as organised by NCT_BHPThe responsibilities of the Neighbourhood Wardens will be substantially different from those of the Reception Wardens. Their respective duties are listed separately in this Specification. There are however some common elements which are detailed under General Responsibilities. BHP Warden Service's main priorities are to reduce anti-social behaviour. They are expected to be the ‘eyes and ears' of the community, providing a visible uniformed presence on the streets. We aim to make people feel safer, deter crime, tackle anti-social behaviour and improve the environment. Details of the Accreditation The Neighbourhood Wardens will have the powers:-to require the name and address of a person whom an accredited person has reason to believe has committed a ‘relevant offence' (such as causing injury, alarm or distress to any other person or the loss or damage to any person's property, or the relevant Fixed Penalty Offence) — To require the name and address of a person acting in an anti-social manner — To require persons drinking in a designated place to surrender alcohol and to dispose of any alcohol surrendered — To require persons aged under — 18 to surrender alcohol and to dispose of any alcohol surrendered — To seize tobacco from a person aged under — 16 and to dispose of itAll these powers fall within section 46 of the Police Reform Act 2002 and are not over and above those in use by Police Community Support Officers in Brent.