This is a responsive high quality domiciliary care service for service users identified as eligible for NHS Continuing Healthcare.

The overarching aim for the service is for every service user to achieve their maximum possible level of independence at home and to improve well-being.

This represents a shift in thinking and approach away from traditional models of domiciliary care which have tended to focus on maintenance, rather than enablement, promoting independence and a person’s individual well-being.

The objective is a change in culture, working practices, service delivery methods and the intention to foster a genuine spirit of partnership between the Parties, working closely together to ensure the successful implementation and further development of the domiciliary care service.

Aims and objectives:

— to provide high quality care through experienced, competent, supported and trained workforce,

— to improve the service users’ health and well-being and ensure their safety delaying and reducing the need for residential care and/or hospitalisation,

— to have care needs met in a way that puts the service user at the centre,

— to provide good quality care that meets the required and expected standards of domiciliary care providers,

— to safeguard vulnerable adults and care for people in a safe environment,

— promote the independence of people in their own homes and support people to regain and maintain their skills with a ‘supporting to’ rather than ‘doing for’ approach,

— to establish effective links with and work in close collaboration with other health and social care services to support service users’ care, signposting to other services and supporting this where required.

Please note the indicative budget for this service is 18 200 000 GBP however this depends on activity therefore there are no guarantees of volume or payment for this service.