The Contracting Authority (the Danish Customs and Tax Administration) is responsible for administration and collection of direct taxation, VAT, and other forms of indirect taxation and customs procedure in Denmark.

As part of this task, the Contracting Authority is present on various social media, where the Contracting Authority interacts with Danish citizens. To support this task the Contracting Authority needs a social media marketing software to help manage activities across the Contracting Authority’s various social media profiles, accounts and pages.

For further information regarding the procurement, see section 2.II.4)

The supplier shall provide the social media marketing software specified in the tender documents in accordance with the supplier’s standard terms and the data processing agreement entered into by the parties.

The number of users that shall have access to the solution may vary in the duration of the contract. The expected amount of users is 25.

The supplier shall provide a support scheme related to the solution and the Contracting Authority’s appliance of the solution.

The supplier shall deliver the deliverables at the Contracting Authority’s location in Denmark.

The solution shall be delivered via the internet as a software-as-a-service (SaaS).

Support may be delivered remotely, e.g. via telephone, email or chat in accordance with the supplier's standard terms, unless otherwise agreed in writing between the parties.