PHA needs a reliable, resilient and performing IT infrastructure to help support its strategic development over the next 3 years and to support their day to day business operations. The key outputs required will be:

— Fully hosted service preferred but co-located will be considered;

— Replacement of all current virtualised servers to a new virtualised platform and upgrading operating systems where appropriate;

— Reliable and resilient hosted service for delivering IT infrastructure including DR and business continuity services for all components of the infrastructure;

— Support service agreement for IT infrastructure;

— Fully scoped project delivery plan including testing.

ICT Infrastructure and Support Services.