Cheltenham Borough Homes are looking at the provision of an integrated IT solution which will consolidate current core housing management and asset management systems into one integrated system.

Processes include:

Asset management, Repairs and maintenance management including job costing and scheduling, Housing management, Leaseholder management, Customer relationship management, Community and resident involvement.

A new integrated solution will enhance our business capability with additional functions and features, including:

Interactive access for customers and contractors, Integrated data including electronic document management, Mobile working, Flexible work-flow configuration to enable end-to-end system processing.

CBH aims to utilise standard IT system integrations to maintain a cost effective long term approach.