It is about the support in customer discussions in the area of the application for SGB II benefits, of performance matters or also general matters in the field of job placement. The language mediators support the employees of the JobCenter in communicating with people with a migrant background through expert interpreting and mediation of socio-cultural issues on site.

The JobCenter Essen currently has various locations in the city of Essen. In some locations, a permanent linguist is required during opening hours.

Using a booking list available in the location, the various specialists at the location can freely book on different dates. The discussions take place either in the advisory offices of the respective locations or in the offices of the JobCenter employees.

A breakdown for the individual foreign languages and their time presence on site can be found on the lottery sheet and price sheet. For the language mediators on a permanent basis, the languages: Arabic and Kurmanci / Kurdish, as well as in one location

At least 1 person additionally requires Turkish.

The temporal presence of the permanent linguists can vary in the locations.

During free capacities, the language mediator stays in the reception area of the JobCenter to linguistically support.

A total of 11 permanent linguists are deployed in the various locations of the JobCenter Essen.

The implementation period begins on January 1, 2021 and ends on December 31, 2021.