The services include tasks such as routine checks of permanent technical installations in conference-meeting- and video conference rooms, failure management, on call services, telephone conference preparation, conference recording, preparation and execution of events, equipment rentals, set-up of equipment, etc.

The awarded tenderer will supply:

i. operational support of the ECB’s audio/media services team at meetings, conferences, and events mainly in Frankfurt/Main, Germany;

ii. the temporary provision (rental) of audio/media equipment for conferences, meetings, and events.

The Directorate Administration, Division Premises (DA/PRE) of the ECB is responsible for the provision of audio/media services and rental of technical equipment at the European Central Bank, including the provision of specific audio media equipment at meetings, conferences, and events.

Approximately 100 conference-, meeting- and video conference rooms with permanently installed meeting and conference equipment are frequently used and booked by the entire institution.

The audio media services team of the ECB, with the support of the external supplier has to keep all rooms operational. On average approximately 150 meetings are held on working days.

The services include tasks such as routine checks of permanent technical installations in conference-meeting- and video conference rooms, failure management, on call services, telephone conference preparation, conference recording, preparation and execution of events, equipment rentals, set-up of equipment, etc.